Frequently asked questions

How to Choose Your Ride?

We offer a diverse selection of bikes and scooters to cater to every adventurer. Explore our fleet, consider your preferences, and select the ride that matches your style and desired experience. Whether you’re seeking a sleek city scooter or a powerful motor sport bike, Rent My Ride has your perfect match.

Insurance?

Basic third-party liability insurance is included with your rental. However, for added peace of mind, you can opt for additional insurance coverage that may cover damages to the bike and theft. Please inquire about insurance options during the booking process.

Helmets?

Safety first! We provide helmets for both riders at no additional cost. Wearing helmets is mandatory and a legal requirement in most areas we serve.

Best Rides for 2 People?

For those seeking a tandem adventure, we recommend our Maxi Scooters as the best option. They offer enhanced stability, bigger seats, and spacious storage compartments, making your journey comfortable and enjoyable for both riders. Explore our Maxi Scooter selection to find the perfect ride for you and your companion.

Reservation Process?

Booking your ride is simple! Visit our website, choose your desired ride, select your rental dates, and follow the easy steps to reserve your bike. You can also reach out to our customer support team for assistance.

Driving License Requirements?

To rent a bike or scooter, you must possess a valid driver’s license issued by the Indonesian government or an international driver’s license that permits you to operate motorcycles or scooters.

Can I Pay Online?

Booking your ride is simple! Visit our website, choose your desired ride, select your rental dates, and follow the easy steps to reserve your bike. You can also reach out to our customer support team for assistance.

Refund Policy?

Booking your ride is simple! Visit our website, choose your desired ride, select your rental dates, and follow the easy steps to reserve your bike. You can also reach out to our customer support team for assistance.

Delivery and Returns?

To enhance your convenience, we offer free delivery of your rented bike to your preferred location in our service area. When it’s time to return the bike, simply contact us to organize a pickup time and location. We’ll make the process seamless, ensuring your rental experience is hassle-free from start to finish.